Terms and conditions of the service

This section establishes the Terms and Conditions under which you can use this Reverso Moto website (hereafter “site”) and the products and services offered therein. This site offers visitors the opportunity to purchase motorcycle accessories

PARTIES AND CONSENT – The parties are Reverso Moto (VAT number 02051260434) and natural persons who visit the site and purchase products for purposes not related to any professional activity carried out, or consumers pursuant to Legislative Decree 06/09/ 2005 No. 206 and its updates (hereinafter “Consumer Code”). The user who addresses Reverso Moto must be at least 18 years old and have the legal capacity or must have the permission and supervision of a parent or guardian to place an order on the site. Access to the Reverso Moto pages implies, for the user who accesses them, acceptance of the following Terms and Conditions of Use.

UNILATERAL RIGHT TO MODIFY THE TERMS – These Terms and Conditions of Use may be modified, at any time and without notice, by Reverso Moto according to its unquestionable discretion. Therefore, you should review these pages periodically. The use of the site by the user, after these modifications, is considered as an unconditional acceptance of the conditions as modified. If you do not accept the terms or future versions thereof, please do not use, access or continue to access this site. The applicable conditions are those in force on the date of the order by the user, who by proceeding with the order automatically becomes a customer. (pdf to download)?

DISCLAIMER AND LIMITATIONS OF LIABILITY – Reverso Moto assumes no responsibility for any malfunctions of the site or for the materials contained in third party sites whose internet address can be reached from the same through links. Reverso Moto makes every reasonable effort to ensure that the materials and contents published on this site are carefully examined, analysed, processed with the utmost care and promptly updated. However errors, inaccuracies and omissions are possible. We therefore decline, to the maximum extent permitted by law, any responsibility for errors, inaccuracies and omissions that may be present on the site. No responsibility is assumed in relation both to the content published on this site and to the use that third parties may make of it, and for any contamination deriving from access, interconnection, downloading of material and computer programs from this site. Therefore Reverso Moto will not be held responsible for any damages, losses or prejudices of any kind that third parties may suffer as a result of contact with this site, or following the use of what is published on it as well as of the software employees. Reverso Moto has no responsibility for any inconvenience or damage resulting from the use of the Internet, including an interruption of service, external intrusion or the presence of computer viruses, or any event of force majeure, in accordance with the law and jurisprudence.

INTELLECTUAL PROPERTY – No part of this site may in any case be reproduced, copied, sold or exploited for commercial purposes without the express written authorization of Reverso Moto. All copyrights, trademarks and other distinctive signs and proprietary or intellectual property rights that appear or will appear in the future within this site are and will be the exclusive property of Reverso Moto. The user is required to respect these rights.

SITE REGISTRATION – To proceed with the purchase of a Reverso Moto product, it is necessary to register on this site by accessing the following link …… and following the instructions therein. The user acknowledges that it is not possible for Reverso Moto to finalize the order if the user is not registered.


SCOPE OF APPLICATION AND OBJECT OF THE CONTRACT – These Terms and Conditions govern the sales contracts stipulated at a distance via this site between Reverso Moto and the customer, and concerning the products presented therein.

COMMERCIAL TERMS – When the user purchases one of the Reverso Moto items, he accepts the following: (i) it is the user’s responsibility, before proceeding with the purchase, to carefully read the following Terms and Conditions and all the characteristics of the selected product ; (ii) the user undertakes to provide Reverso Moto with all the information necessary to proceed with the shipment, including name, e-mail address, telephone number and valid address; (iii) the user is responsible for the consequences of false or inaccurate information transmitted to Reverso Moto resulting in delays or impossibility of delivery; (iv) the user enters into a legally binding contract for the purchase of a product, thus becoming a Reverso Moto customer, only when he completes the check-out payment procedure; (v) the payment, which cannot be in installments under any circumstances, can only be made by credit or debit card, PayPal or bank transfer and the price for the purchase of the products and the shipping costs will be charged to the customer’s current account at time of order; (vi) all orders will be confirmed with a specific e-mail after acceptance of payment; (vii) Reverso Moto reserves the right to cancel or refuse an order in the event of a dispute with the customer on a previous order. Please note that the costs charged for the items on the site are listed in a clear and timely manner within the same.

PRICES AND RESERVE OF THE RIGHT TO CHANGE THE OFFER – All prices on the following site are indicated in euros and include VAT. Shipping costs are excluded from the price of the single product, which will be visible in the customer’s cart before the final confirmation of the order. Reverso Moto reserves the right to change prices for products displayed at any time and to correct pricing errors that may inadvertently occur. Reverso Moto also reserves the right, without notice, to modify the range of products on sale or to stop supplying some of them. Finally, it reserves the right to temporarily or permanently interrupt or suspend access to the purchase of items without notice and liability for any or no reason.

SHIPPING AND DELIVERY – Reverso Moto delivers throughout Italy, in the countries of the European Union and all over the world. Shipping costs are charged to the customer and vary according to the destination. The products are delivered via a carrier chosen by Reverso Moto  to the shipping address provided by the customer when ordering. Delivery times will be modulated in relation to the type of product purchased and specified to the customer in the confirmation e-mail mentioned above. These times are not binding, as they could undergo variations related to production times. In order for this deadline to be met, the customer must ensure that he has provided accurate and complete delivery address information. In no way, after having duly shipped the product, Reverso Moto can be held responsible for the consequences of a delay in shipment. In the event of the customer’s absence at the time of delivery, the carrier will leave a notice and it will be the customer’s responsibility to contact the carrier as soon as possible to agree on a new delivery and the related methods. Any liability of Reverso Moto is excluded for any disservices, delays or omissions in delivery, attributable to unforeseeable circumstances or force majeure



RETURNS AND REFUND – The customer can exercise the right of withdrawal, without any penalty and without communicating the reason, within 10 days of delivery, by registered letter with acknowledgment of receipt to the address Via Fausto coppi 6, SCN, 62010 Appignano (MC) or by e-mail at the address, matteo@reversomoto.com. To be valid, this communication must contain: 1) name and surname of the customer; 2) the express will to withdraw from the contract; 3) the data necessary to identify the order placed, the address to which it was sent and the relative payment; 4) the indication of the product for which you intend to exercise the right of withdrawal. The product must be returned to Reverso Moto no later than 30 days from the date of receipt of the same. As soon as the product subject to the right of withdrawal has been received and if this right has been validly exercised, Reverso Moto will promptly send acknowledgment of receipt by e-mail and refund the customer the amount paid at the time of purchase within 30 working days from date on which Reverso Moto became aware of the customer’s exercise of the right of withdrawal. It should be noted that: (i) the only costs payable by the customer who exercises the right of withdrawal are the shipping costs aimed at returning the product; (ii) the actual time for the re-credit varies in relation to the credit/debit card used and therefore no delay can be attributed to Reverso Moto in relation to this re-credit. The aforementioned refund will be made by Reverso Moto to the person who made the payment; (iii) Reverso Moto will not proceed with the refund in the event that the product is altered and/or damaged or is not returned in the original packaging. It is therefore concern that the customer who exercises the right of withdrawal take care of the product from the moment of receipt until shipment to Reverso Moto. However, if the customer receives a product that is defective or damaged at the origin, it will be the customer’s responsibility to contact Reverso Moto immediately, and no later than 7 days from the date of receipt of the same, in order to be able to proceed, at the customer’s choice, with the repair or replacement of the same, with shipping costs to Reverso Moto to be paid by the customer and costs of second shipping to the customer to be paid by Reverso Moto.

PRODUCT CHARACTERISTICS – Unless the product sheet or order confirmation contain contrary provisions, the consumer acknowledges that the products are not approved for road traffic and therefore can only and exclusively be used for different uses, such as for example exhibitions, demonstrations, fairs or uses on road circuits closed to public transit. Reverso Moto therefore declines all responsibility in the event that the customer uses the products for normal road traffic, and will not be liable for damages caused to things and/or people by a use other than that described in the previous clause.

WARRANTIES AND LIABILITY FOR PRODUCTS – The products purchased from Reverso Moto have warranty no. 2 years. If, within the aforementioned period, the customer should find an intrinsic lack of conformity in the product which makes it unsuitable for use, Reverso Moto undertakes to repair the defect or replace the product with another identical in quality and function, in based on the choice agreed with the customer. If and only if neither repair nor replacement is possible, within a reasonable time, the customer will be entitled to a full refund. Reverso Moto will pay the repair and replacement costs as well as the cost of shipping the repaired or replaced product to the customer and the customer will be responsible for the return shipping of the product. It should be noted that: (i) the guarantee is completely free, in compliance with the law; (ii) Reverso Moto has the right to be informed no later than 2 months from the discovery of the defect; (iii) the guarantee referred to in this clause is void with immediate effect in the event that the product has not been mounted on the vehicle by a professional mechanic, in the event of tampering, disassembly, bad or incorrect use, bad or incorrect maintenance and /or custody of the products, or in the event that the Reverso Moto product is used in conjunction with product spare parts not supplied by Reverso Moto. Therefore Reverso Moto advises the customer to contact a professional mechanic to assemble the product purchased on this site  and to keep the relative fiscal document which certifies the performance performed.

FORCE MAJEURE – Reverso Moto will not be responsible for the failure to fulfill one of its obligations if this is due to force majeure. By way of example, the following constitute force majeure events: viruses, pandemics, wars, civil riots, fires, floods, power and motive power outages, strikes and serious supply difficulties. If the cause of force majeure lasts for more than 6 months, each party will have the right to terminate the contract.

APPLICABLE LAW AND JURISDICTION– These general conditions are subject to Italian law and interpreted on the basis of the same. Any dispute that may arise regarding access to or use of this site, or in relation to the download or use of the material sent, or for any other reason, between the user and the site owner or other subjects who have collaborated , collaborate or will collaborate in the creation and management of the same, the customer therefore accepts the jurisdiction of the Italian State and the laws in force at the time of the dispute. For all disputes deriving from these General Conditions or from a contract / purchase order, or in any case connected to them, including those relating to their validity, effectiveness, interpretation, execution and resolution, without prejudice to the mandatory regulations in force in the country in which the consumer has his own domicile, the judicial authority of Macerata will be exclusively competent. In any case, Reverso Moto invites its customers to make a primary attempt at an amicable settlement.